Link your account to Reserve with Google and make it easier for clients to find and book your services right from Google Search and Maps.
Why choose Reserve with Google?
Reserve with Google helps you grow your business, stay organized, and connect with clients. Here's how:
- Boost your visibility: New clients can find you on Google's vast network, helping you reach more people and take your business further.
- Smooth booking: Clients are redirected to the client portal, where they can easily book your services with just a few clicks.
- Always in sync: Once you link your account, everything updates automatically. Your availability will sync with Google, so you don’t have to worry about missing any appointments.
Requirements
Before you dive in, here are a few things you should know:
- Google Business Profile: To link with Reserve with Google, you'll need a Google Business Profile. Keep in mind that Google reviews all requests and not all business types are eligible.
- Geographic availability: The full list of countries where Reserve by Google is available can be found here.
- Matching Information: Your business address and phone number must match your Google listing exactly to ensure a successful sync.
How to Set Up Your Account
To set up your account:
- Open the platform.
- Click App Market.
- Select Reserve with Google.
- Click Install app.
- Click Start now and enter your business details.
- Review and click Submit to Google.
What Happens After Submission?
Google reviews your request, which can take up to 10 days. Once Google approves the request, a "Book" button appears on your Google Business Profile page.
Updates to your profile can take up to 24 hours to appear. After the initial setup, bookings sync in real time between the platform and Google.
How to Disconnect from Reserve with Google
To disconnect Reserve with Google from your account:
- Open the platform.
- Click Online Presence.
- From the drop-down menu, select Reserve with Google.
- At the top, next to "Reserve with Google," click the more options icon
.
- Select Disconnect.
- Confirm your choice and click the Disconnect button.
Frequently Asked Questions
Q: How long does it take for Google to approve my account?
Google reviews requests for up to 10 days before the "Book" button appears on your profile. Some accounts receive approval within a few days, so you should check your Google Business Profile regularly.
Q: Why are my services showing as unavailable on Google?
This happens if you do not have at least one service configured for online booking. You must ensure your services are active and ready for use in the client portal for them to appear to clients.
Q: What should I do if my account fails to sync with Google?
Verify that the business address and phone number in the platform match your Google Business Profile exactly. Inconsistent contact information prevents the sync from working successfully.
Q: Do I need a specific type of Google account to use this feature?
Yes, you must have a Google Business Profile to link with Reserve with Google. Note that Google reviews all requests and some business types may not be eligible for the service.
Q: How quickly do new bookings appear in the platform?
Once Google approves your account and the initial 24-hour profile update period passes, all bookings sync in real time. This ensures your schedule remains accurate across both platforms.
Q: Can I stop using Reserve with Google after I have installed it?
Yes, you can disconnect the service by navigating to the Online Presence menu and selecting the disconnect option. You will need to confirm your choice to finalize the removal of the integration.
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