- Getting Started Video Tutorial
- How do I change my password?
- How do I clear my cache?
- How to Take a Screenshot on Your Device
- The vcita Status Page
- Safari Can't Open the Page Error
vcita Help and FAQs
Get help with specific vcita features and Frequently Asked Questions
FAQs
Calendar and calendar sync
Business and staff
- How can I change the email address on my account?
- Staff Roles and Permissions
- Why are my messages and client interactions disappearing?
- My Staff Member did not get Their Account Activation Email
- Staff Assignment and View Permissions
- Use Email Aliasing to Create Multiple Users or Clients With the Same Email Address
Marketing
- Working with Announcements: Overview
- Creating and Working with Coupons
- Can I add multiple images and buttons to my campaign message?
- My Campaigns are Blocked/Bounce Rate Exceeded
- Campaign message will not be sent: Blocked and Unsubscribed Clients
- Can I add an unsubscribe link to my announcements and automated campaigns?
Inbox
Documents
Email and notifications
- Why are Emails/Notifications not received or marked as spam?
- Set Email and SMS Appointment Reminders
- How to CC additional email addresses on all account notifications
- How to Unsubscribe From SMS Alerts
- Invite Clients to Interact via Email
- There has been a failure delivering mail to my email address error
Online presence
- Customize Your Business Page and Client Portal URL
- Customize Your Business Page and Client Portal
- How to Create a Direct Link
- Client's Guide to the Client Portal
- Create a Shortcut to Your Client Portal on a Mobile Home Screen
- Add, Remove, and Move Action Buttons on your Business Page
Clients
Website widgets
- Add the Pop-up Widget to Your Website With HTML Code
- Customize Your Pop-up Widget
- Add the Contact Form or Scheduling Calendar Widget to Your Website with HTML Code
- How do I put multiple Scheduling Calendar Widgets on my website?
- Embed the Contact Form on Your Website
- The popup widget floating action buttons do not appear on mobile