- How do I change my password?
- How do I clear my cache?
- How do I add the Pop-up Widget to my website?
- Can I export my Google or Outlook contacts and import them to vcita?
- "Your account cannot make live charges" error
- The vcita Status Page
vcita Help and FAQs
Get help with specific vcita features and Frequently Asked Questions
FAQs
Calendar and calendar sync
- Sync Your Outlook Calendar to vcita using New 2-Way Sync
- Sync Your Google Calendar to vcita using New 2-Way Sync
- My calendar is blocked by (Sync) synced Events
- Appointment/Event List View
- Sync Your Personal Calendar With vcita
- I Can't See my Staff Member's Schedule on the Calendar
Business and staff
Marketing
- Working with Announcements: Overview
- Creating and Working with Coupons
- Can I add multiple images and buttons to my campaign message?
- My Campaigns are Blocked/Bounce Rate Exceeded
- Campaign message will not be sent: Blocked and Unsubscribed Clients
- Can I add an unsubscribe link to my announcements and automated campaigns?
Inbox
Documents
- What file extension types can I upload to My Documents?
- How much document storage space do I have?
- What is the document upload limit?
- How Do I Download A Document?
- Get a Download Link for Your Document
- Attach a Document to an Auto-Reply, Booking Confirmation Email or Reminder
Email and notifications
- Why are Emails/Notifications not received or marked as spam?
- Set Email and SMS Appointment Reminders
- How to CC additional email addresses on all account notifications
- How to Unsubscribe From SMS Alerts
- Invite Clients to Interact via Email
- There has been a failure delivering mail to my email address error
Online presence
Clients
Website widgets
- Add the Pop-up Widget to Your Website With HTML Code
- Customize Your Pop-up Widget
- Add the Contact Form or Scheduling Calendar Widget to Your Website with HTML Code
- Embed the Contact Form on Your Website
- Remove Powered by vcita Branding From Widgets
- Customize Your Scheduling Calendar Widget