Account and Billing

• I Cannot Login to my vcita Account
• Tips to resetting your vcita password
• Best Practices for staff deletion or a subscription downgrade.
• How to View Responses on Your Open and Past Support Tickets
• How do I delete my vcita account?
• Locked out of my vcita Account

• Changes to SMS Service, Compliance, and Fines
• Do you comply with the Standard Contractual Clauses?
• Where do I download my W9 Form?
• General Data Protection Regulation (GDPR)
• Your vcita Account and HIPAA Compliance
• Does vcita, Inc. Meet Privacy Shield Requirements?

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• vcita's Billing and Cancellation Policy
• How do I change my billing information or my credit card on file?
• How do I renew my vcita account?
• vcita Pricing Plans
• What is the 14-day trial?
• Sending and Purchasing SMS

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