Configuring an RSVP for your appointments and events helps you make the most of your time and limits no-shows by requiring your clients to confirm their attendance a short while before their booking. vcita sends RSVP requests via text message and records the response on the appointment page. 

Enable RSVP

1. Navigate to Settings > Auto Client Messages & SMS.
2. Make sure you have 2-way texting activated in SMS Settings. Then scroll down to the Booking reminders & attendance confirmations section. 

3. Toggle on as many reminders as you like (up to two) and select when the reminders should be sent - try to select a time within your booking policy's rescheduling period so that clients will be able to reschedule if needed.
4. Select Send SMS Reminder for each reminder you would like to add an RSVP to. Select the request attendance confirmation option just under it. Now, the client will receive a link to confirm their attendance when they get the text reminder.-
5. Proceed by customizing the message as needed and hit Save when you're done.

Client-Side Experience

Your client receives a text reminder containing a link to RSVP. The link opens up the client portal where your client can confirm their attendance. It will be sent from your two-way texting phone number.

After hitting I'll be there, a confirmed status appears.

A confirmed status will also appear in your account, which is also visible in the Calendar as a checkmark and on the appointment list! 

Event RSVP

Event RSVP works much the same way as one on one appointment RSVP, however, you will notice a counter of how many clients registered for the event have RSVPed in the group event page.