To download a document from your vcita account will need to navigate to the Documents section which can be found on the left-hand side in the action bar. In this section, you can select any of your incoming/existing documents.

Once you click on one and you will be taken to a document page with a download button. Click on the download button and you will be taken to the pdf. Right-click and select 'Save as'. You can decide which folder on your computer to save it to.