August Product Updates: Packages, Powr, and a new Client Card coming soon!
Packages are here!
One of vcita’s most asked for features is finally here! That’s right folks, Packages!
vcita Packages will enable you to bundle several services together and sell them up front at a discounted price. It’s a great way to boost your customer loyalty and win more repeat business. This feature is more relevant than ever. it’ll help you keep your customers close during times of uncertainty and support your efforts to secure future business, even if you are experiencing a local lockdown. Read more about packages right here.
New CRM experience coming soon
Your CRM is about to get a brand new look! The new layout will help you get each client’s full story with one quick glance, and work better as a team too. Click here to learn more about the upcoming change.
POWr to the People!
Mazeltov! A new integration is born! POWr lets you create amazing forms for your website - and now you can even use them to generate leads in vcita. Two birds with one stone? Now that's what I call power! 😉 Check out your integrations page (under setting) and read this article to learn more.
Paypal trouble? We can help
It has come to our attention that many of you are experiencing unusual difficulties with the PayPal-vcita integration. After some investigation, we’ve found that PayPal has made some technical changes on their end, causing the integration to crash in certain scenarios:
When will the integration work? The integration will work for any clients who have a paypal account and log-into it in order to place the payment.
When will the integration give you a hard time? The integration will not work for clients who do not have a PayPal account, or don’t log-into the account when placing a payment. If a client chooses to place a payment as a guest, using a credit card with no PayPal account, the PayPal dialog will stop responding.
Frustrating. We hear you.
We are working on resolving the issue, and are in touch with PayPal to get this fixed.
What can you do in the meanwhile?
Option 1: Ask your clients to create a PayPal account (it’s free!). When using a PayPal account, they can continue using PayPal to place their payments.
Options 2: Use an alternative payment processor. vcita supports other processors too, so you can connect your account with Stripe or Square and continue collecting payments online with no hiccups. If you choose Square, you can even process your first $5,000 with no processing fees! We’ll even drop you a neat card reader on the house.
Make sure to use the links below to claim this special offer.
Square is supported in the following countries:
US: Click here
UK: Click here
Canada: Click here
Australia: Click here
Find the marketing templates you need in our newly designed library!
Did you know vcita comes with a built-in marketing template library? We’ve refreshed the design so finding the right template is easier than ever. Browse through the gallery to get inspired and start sending beautiful action-driving email and text message marketing campaigns. Ready to get started? Head over to the “Marketing” Section on your vcita main menu, choose “Announcements” and click on “New Announcement” to start exploring.