Deleting a staff member from your vcita account or downgrading your vcita subscription can be accomplished with only a few clicks, but both actions come with consequences that may not align with your desired results.

Examples:

Deleting a staff member will reassign all appointments to the Primary Admin on the vcita account.

• Although this is a great fail-safe, it may not be what you want to occur.
• It may be best to reassign all the appointments to the proper staff member prior to deleting the staff member.

Downgrading your account to a subscription with less staff members will inactivate staff member(s).

• Less staff licenses will result in inactive staff member(s)' appointments being reassigned to the Primary Admin.
• Again, this is a great fail-safe, but it may not be what you want to occur.
• It may be best to reassign all the appointments to the proper staff member prior to downgrading the account.

Downgrading your subscription could result in functionality loss.

• Loss of functionality could immediately impact your business.
• Examples include, but are not limited to the following:
  • Loss of Announcements functionality. aka Campaigns
  • Loss of Roles and Permissions
  • Custom Email Notifications per service
  • Custom Business\Staff facing emails
•  Subscription limits, for example:
  • SMS allotment
  • Payment limits
  • Document storage limits
  • Announcement recipients