How can my client use their package to book with me?
Please Note: This article describes an upcoming feature in vcita. If you do not have it, or a part of it yet, stay tuned for future updates to your account!
Make sure your client has already purchased a package (or you have added the package manually to their client account). To avail and use their prepaid package bookings, your client must be logged into the client portal using the same email address that you have on file associated with their client card in vcita. It should be the same client card with the package attached.
Your client can then proceed to book their appointment as usual. After booking a valid service associated with the package and choosing a time and date, the payment and checkout step is skipped and the package is applied automatically.
If your client is unable to book with their package, make sure they are logged into the client portal using the same email address that you have on file associated with their client card in vcita. It should be the same client card with the package attached. Check to make sure that their package hasn't expired already and that they have not used up all their bookings for that particular service.
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