How can I Purchase More SMS?
A primary admin can purchase additional SMS messages on top of the monthly allowance. In your vcita account, navigate to Settings > My Account.
Tip: Enable auto-reload in your My Account settings to auto-purchase SMS when your balance runs low - this way, your notifications and campaigns won't be stopped due to low balance!
SMS FAQs
- The monthly allotment is automatically deposited into your vcita account at the beginning of each month
- Any unused portion of the monthly allotment will be lost and does not carry over to the next month
- The monthly allotment of SMS messages will be utilized before using any purchased SMS
- Purchased SMS messages never expire and will carry over until used up
- If your SMS messages stop due to low balance, they will not be sent retroactively