Document Pick-up and Drop-off Buttons on your Client Portal
Arrange seamless, virtual document exchanges right from your client portal.
Document Pick-Up
Every document you upload to your My Documents library has a direct link associated with it. The link can be used by clients to view or download the file.
To grab your document link:
- Upload your document to My Documents.
- In the My Documents pane, click the envelope icon to grab the direct link.
To create a pick-up button on your client portal:
- To get to your client portal editor, navigate to Online Presence > Client Portal.
- Click Edit Client Portal in the upper right.
- From the Settings pane on the right-hand side of the editor, select Action Buttons.
- Click the + icon to add a new action button.
- Choose the Link button option.
If the link button option is unavailable, it is likely because your account is new. Please contact support.
- Paste the document link you copied earlier into the Link URL field.
- Customize the button as needed, and click Add to create the button.
Document Drop-Off
Easily add a share document button to your client portal, where clients can upload completed forms or other required documents.
To create a drop-off button on your client portal:
- Stay in your Client Portal Editor and add a second new action button. This should be a Document action button.
- Customize and Add it.
- You can reposition the buttons you created by clicking and dragging in the action button section of Settings.
Tip: Use a third party electronic signature service such as DocuSign to electronically sign documents.
All done! You have now created a fully functional document exchange on your client portal, fully integrated with vcita. You will be notified of new document submissions as they are dropped off in your account.
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