Change the Primary Admin of Your vcita Account
The primary admin has the highest level of access and control on the platform. Since only one person can hold this position at a time, it’s important to select someone who’s the right fit for the job.
Note: To change the Primary Admin, you'll need to be logged in as the current Primary Admin.
How to Change the Primary Admin
You can change the Primary Admin in two different ways:
From the Staff settings:
- Open the platform.
- Go to Settings and select Staff.
- Find the current Primary admin.
- Click the more options icon
next to the primary admin’s name.
- Select Staff Settings.
- Under the My Profile tab, update the information to reflect the new admin.
From the Business Info settings:
- Open the platform.
- Go to Settings and select Business Info.
- Scroll down to the Admin Account section.
- Update the information to reflect the new admin.
The new admin will inherit all of the previous admin's appointments unless they are reassigned to a different team member. Don’t forget to update the staff information, including the new admin’s availability, calendar sync, and the services they’ll be providing.
Note: When a user is deleted, their appointments will automatically be assigned to the Primary Admin.