Add and remove staff members
The number of staff members you can add to your account is determined by your subscription. On Platinum 20, you can add additional staff members for an additional price.
Add a Staff Member
To add a staff member:
- In your vcita account, navigate to Settings > Staff.
- Click the New Staff Account button in the upper left.
- Fill out the staff details - the email address is what your staff member will use to log in.
Note: Email addresses cannot be reused. If you are unable to add a staff member with a certain email address, that email address may already be in use for another account. Contact support to free up the email address.
- Your staff member will receive a welcome email to log in and set a password for their new account.
Remove a Staff Member
To remove a staff member:
- Start in your staff list.
- Hover over the staff member and click on the ⋮ icon which appears on hover.
- Select Delete from the dropdown.
If the deleted staff member has appointments remaining on your calendar, these will be automatically reassigned to the primary admin. We recommend reassigning all appointments in vcita before deleting the staff member.