How do I block a client from scheduling with or contacting me?
Spam happens. If you are receiving unwanted bookings or irrelevant contact requests, you can block a client from contacting you through vcita by marking them as spam.
To mark a client as spam:
- In your vcita account, search for the client using the search box in the upper right corner, or find them in your Clients section.
- In the client card, click on the More button near the top left.
- Select the Mark as spam button near the top left.
To remove the spam block:
- In your vcita account, search for the client using the search box in the upper right corner, or find them in your Clients section.
- In the Client Card, click on the Unmark as spam button near the top left.
Note: Marking a client as spam will only limit the client from scheduling with the email on the client card. If the client uses a different email address, they will still be able to schedule with you. vcita does not block a client based on their IP Address or MAC address, for example.
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