How do I block a client from scheduling with or contacting me?

If you are receiving unwanted booking requests or irrelevant contact requests, you can block a client from contacting you by marking them as spam. 

To mark a client as spam:

1. Open the platform.
2. Click Clients.
3. Select the relevant client.
4. Click More.
5. Click Mark as Spam.
6. Click OK.

The client will still appear in your clients' list, but they will not be able to contact you from the email address listed on their client card. To block additional email addresses, you'll need create a new client card for each one.  

A client cannot be blocked based on their IP or MAC address.

To unmark a client as spam:

1. Open the platform.
2. Click Clients.
3. Select the relevant client.
4. Click More.
5. Click Unmark as Spam.
6. Click OK.

Related to

• clients