How many SMS messages can I send per month?
Your premium vcita subscription is entitled to a monthly credit of SMS messages that can be used for appointment confirmations, reminders, notifications and marketing campaigns. The monthly allotment is determined by the subscription level and differs based on your location.
Monthly Credit by Subscription
| Essentials | Business | Platinum | Platinum 10 | Platinum 20 | |
| US Businesses | 100 | 250 | 500 | 1,000 | 2,000 |
| Non-US Businesses | 50 | 100 | 200 | 400 | 800 |
Purchasing Additional SMS
You can purchase additional SMS messages on top of your monthly allowance. In your vcita account, navigate to Settings > My Account.
Tip: Enable auto-reload in your My Account settings to auto purchase SMS when your balance runs low - this way, your notifications and campaigns won't be stopped due to low balance!
SMS FAQs
- The monthly allotment is automatically deposited into your vcita account at the beginning of each month
- Any unused portion of the monthly allotment will be lost and does not carry over to the next month
- The monthly allotment of SMS messages will be utilized before using any purchased SMS
- Purchased SMS messages never expire and will carry over until used up
- If your SMS messages stop due to low balance, they will not be sent retroactively