Permission Settings by Role

The article outlines the permissions that are available for each Role in the vcita platform.

Note: Roles and Permissions are only available with Platinum subscriptions

Role	Description
Primary Admin	Full unrestricted access to every aspect and section of the account.
Admin	Full access to the account. Cannot change the subscription of the account or log in as the primary admin.
Manager	Has administrative capabilities minus access to staff settings and view account subscription plan information.
Marketing	Has access to vcita settings, marketing tools, the full client list with client operations. Can only view their own work and interactions within vcita and has no access to the Payments section.
Collaborator	Has the ability to use the "Work As" function allowing them to impersonate all Users on the account. Collaborators have no access to account settings.
User	Users are limited to client-based operations such as interacting with clients. They cannot, however, make bulk client edits, edit tags, or import/export clients.

The User and Collaborator Roles can have their View Permissions customized depending on what you want them to be able to see. You can read more about those options in the following article;