vCita allows users, including sub-accounts of White Label partners, to apply their own domain on their LiveSite page.
This is a premium feature and as a White Label partner, your clients will contact you in order to upgrade and activate this feature.
As White Label partners your clients may need to follow setup instructions that are specific to your own white label domain.
Setting a CNAME record - point to "myclients.io" domain
(You can copy and send these instructions to your clients, or if you have access to their DNS registrar, you can set it up for them)
In order to customize the LiveSite URL with your own domain, you will need to Setup a CNAME record pointing to connect.myclients.io
A CNAME Record include 3 fields: Name, Value and TTL (Time-to-Live). For example, if we want to set the LiveSite domain to be www.mydomain.com, we will use:
- Name: www
- Value: connect.myclients.io
- TTL: leave as default or change to any value you desire
Note: You can replace "www" with any subdomain of your choice. For example, if you want to use live.mydomain.com, change the Name field from "www" to "live".
For step by step instructions, select your domain registrar:
Making the connection on your account
After setting a CNAME record, login to your account and navigate to "My Livesite" tab. Type the full domain you've set for your LiveSite (in our example: www.mydomain.com) , and click "SAVE".