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Why appointments are not automatically added to my Outlook calendar?

In order for a meeting, that was scheduled on vCita, to be automatically added to your Outlook calendar you should:

  1. Make sure the email address assigned to your vCita account is the same as the email address of your calendar.
  2. Make sure you receive an email notification from vCita with the subject "Appointment scheduled with [Your client's name]". This email contains an ics file that will allow you to add the meeting to your calendar.
    To review/change the email address on your vCita account, go to your Profile Settings page and edit the Email field.
    *If you wish to receive vCita notifications to another email address you can add it to the Additional Emails field on that same page. 
  3. Enable Automatically process meeting requests and responses to meeting requests option on your Outlook calendar.
    To enable this setting follow the steps below:

For Outlook 2010:

  • Click the File tab.
  • Click Options.
  • Click Mail.
  • Under Tracking, choose Automatically process meeting requests and responses to meeting requests and polls check box.

For Outlook 2007:

  • On the Tools menu, click Options.
  • Click E-mail Options, and then click Tracking Options.
  • Select the Process requests and responses on arrival check box.
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