How can I cancel an invoice?
Note: Once an invoice has been created, it can't be deleted. However, you can cancel and archive invoices.
Cancel an Invoice
To remove or cancel an invoice:
- Navigate to Payments > Invoices & Bookings.
- Select the Invoice you wish to cancel.
- Click the three-dot icon.
- Select Cancel Invoice from the drop-down menu that appears.
Your invoice is now canceled, and the status will update.
Archive an Invoice
You may only archive an invoice if no payment has been made on the invoice.
To archive an invoice:
- Navigate to Payments > Invoices & Bookings.
- Locate and click on the invoice you wish to archive.
- Click on the three dot icon.
- From the menu that appears select Archive.
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