How can I change the email address connected to my account?
The email address you use for your business is where you log into your account, receive notifications and updates, and get other essential communications. We understand how important it is to keep everything up to date.
Update Your Email Address
To update your email address:
- Open the platform.
- Go to Settings and select Business Info.
- Under "Admin Account", enter your new email address.
- Click Save at the top of the page.
Update A Staff Member’s Email Address
To update a staff member’s email address:
- Open the platform.
- Go to Settings and select Staff.
- Click the edit icon
next to the staff member.
- Under "Account Details", enter the new email address.
- Click Save.
Note: If you see an error message, it’s possible the email address is already linked to another account. You can log in to that account and update the email or reach out to support if you need help
How to Add CC Notifications to Email Accounts
To add CC notifications to email accounts:
- Open the platform.
- Go to Settings and choose Inbox Options.
- Check the box that says, Send all your account emails to additional email addresses.
- Enter the email addresses and separate them with semicolons.
- Click Save to finish.