Welcome to your White Label Partner account

As a vCita While Label partner, you can sell vCita services under your own brand and fully own your relationship with your clients. Specifically, set your own pricing structure and marketing strategy.

What Does a White Label Account Look Like?

When you complete the White Label account settings, your clients will access your subdomain URL in order to login to their dashboard. They will also see your logo and brand color as in the images below:

Example for White Label login page

The sub-account dashboard will also be branded with your White Label colors and logo

Setting Up the White Label Account

Subdomain settings
Branding settings
Dashboard links

To get started, navigate to Partners Dashboard>White Label Settings

There are 3 main settings you need to complete:

Name and Domain
- Setup a subdomain under "myclients.io"
or
- Setup your own subdomain
Branding settings
Dashboard links

1. Name and Domain:

Please note: In order to secure your and our clients privacy, if you would like to use your own subdomain for your vCita White Label account, you should provide us with a SSL certificate for your White Label subdomain.

If you do not wish to purchase a certificate, you can work under our white labeled subdomain - "MyClients.io"
(e.g. "mycomany.myclients.io")

Setting Up Under myclients.io Sudomain

Navigate to White Label Settings and select Main

Set your Brand Name - This name will be shown on every vCita account you create - on the dashboard, emails etc. , replacing the "vCita” branding
Create your Subdomain - The subdomain will be used as the unique URL to your branded service, until you set your Host-Mapping. You can use any name you want - the URL created will be in the format: “<Subdomain-name>.myclients.io”.

Setting Up Using Your Own Subdomain

If you would like to use your own subdomain, you should provide us with SSL certificate, and with these specific certificate parts:

1. Public part of the certificate in .crt or .pem format.
2. SSL CA intermediate certs in .crt or .pem format.
3. Private part of the certificate .key format (If you are asked to provide CSR, in order to download the private key, you can generate one here you will need to sign up to access the tool)
4. On your DNS registrar, Set a CNAME record for your domain name to point to "SUBDOMAIN.myclients.io". (The SUBDOMAIN is the same as you set up in the subdomain field above.)

Once you have all the certificate parts above, upload them here and also mention the subdomain you wish to use for your White Label account.

You should receive a confirmation that the certificate was installed for your account. Please allow 48 hours or contact support here.

Complete the White Label settings on your vCita account as below:

Navigate to White Label Settings and select Main

Set you Brand Name - This name will be shown on every vCita account you create - on the dashboard, emails etc. , replacing the vCita” branding
Set the Default Language in which your sub account should be created.

2. Branding Settings

This section lets you customize the dashboard colors and logo to match your own brand:

Add your Logo by clicking the “Choose File” button. This logo will be shown on the upper left corner of your clients’ dashboard, login screen and more - Replacing the vCita logo.
Customize the Dashboard colors the match your brand.

3. Dashboard Links:

You can add navigation links to the dashboard:

Support URL / Email - Add a URL or an Email Address for your clients to contact you if they need help with their account. Setting this will add a “Contact Us” link in the footer, as well as a “Support” link on the upper right corner.
If you use an email address please add mailto:<Your Email Address>
Home URL - Allows you to add a link to your homepage (You website, or other URL relevant for your brand). Setting this will add a Home link to the footer.
Upgrade Page URL - provide a link where your clients can contact you to purchase a subscription.
FAQ URL - We provide a white labeled knowledge base under the URL support.myclients.io you can copy this link to the FAQ URL field to refer your clients there when they click the FAQ link on the dashboard.