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How can I know if the client received or read my message?

Whenever you send a response to your client through vCita, we will let you know if the client had received or read your email.

To review this information, click to view a specific engagement on your vCita Inbox.

Under your response to the client, you will see the Deliverd and Read marks.
The check mark means that the email was delivered for the client. 
The open/closed envelope icon indicates if the client read your response and when.


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