Create Recurring and Scheduled Payments
Whether collecting monthly fees, offering subscription-based services, or managing one-time payments, recurring and scheduled payments will help you save time and ensure on-time payments from clients.
There are two payment types:
- Recurring payment: A pre-authorized charge with a pre-defined amount, frequency, and number of repetitions
- Scheduled payment: A one-time future charge with a fixed amount and pre-defined date
Creating New Payments
To create a new recurring or scheduled payment:
Important: Once a payment has been saved, there is no way to edit the name, frequency, or amount. To update payment details, you'll need to cancel and create a new payment.
- Open the platform.
- Click Payments.
- Click Billing & Invoicing.
- Click New.
- Select Recurring Payments.
- Enter the payment name.
- Under "Payment Frequency":
- For recurring payments, select Recurring.
- For a scheduled payment, select One Time.
- Enter the remaining payments details.
- Optional: Add an internal note. It will only visible to you.
- Optional: Check "Send receipt after each payment" to the client.
- Click Continue to Card Details.
- Review payment details.
- Enter the client's credit card information, or select a saved card.
- Check "Client Has Consented to Save This Card On File For Future Payments".
- Click Create Payment.
Note: Recurring payments have a maximum of 100 installments. Once this limit is reached, you'll need to create the recurring payment again to continue with automatic charges.
Managing Payments
To view recurring and scheduled payments:
- Open the platform.
- Click Payments.
- Click Auto-Billing.
- Click the relevant payment.
Tip: You can also go to Clients > Relevant Client to see all client activity, including payments.
Editing Active Payments
You can currently edit credit card details and cancel a payment. Other details cannot be changed.
Payments Received
To view processed payments:
- Open the platform.
- Click Payments.
- Click Payments Received.
- Click on the relevant payment.