If you are experiencing strange behavior or slowness with the mobile app, try the following basic troubleshooting steps that usually help to fix minor issues.
- Make sure that you are on a reliable, high-speed network. Your cellular network may be running slow - try switching to wifi.
- Close background apps to improve performance speed.
- Check to see if your phone is updated to the latest OS version. Update and restart your phone if required.
- Restart your phone.
- Delete the app, then power off your device to clear the cache. Then reinstall the app.
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